When shopping for two-way radio batteries, you have a lot of options, and on the surface most batteries look the same! You look at capacity, chemistry, brand, fit, plastic, and intelligence . . . but do you ever look at the warranty? Two-way radio battery warranties vary widely, and can often be confusing about what they actually cover. Here we’ll discuss the difference between a couple common advertised warranties and what they really cover.
Warranties that protect against “defects in workmanship:”
What this really means is that the plastic case, welds between the cells, contacts and any internal electric connections are warrantied. This, however, DOESN’T mean the cells or the board itself is covered! So even if the company offers a 4 year warranty on workmanship, it leaves the fate of the cells up in the air. Most manufacturers and consumers understand that the cells in a two way radio battery have about a two year lifespan, depending on use and environment. However, it’s rare that anyone sees the tough plastic cases becoming an issue, or the contacts going bad etc. Offering a warranty on “defects in workmanship,” it turns out, doesn’t offer any comfort in the operation of the battery for any problem that arises consistently. This is why manufacturers that offer long-term warranties, say, three to four years, do just that! They know that the cells will go bad way before the case ever cracks, or a weld breaks loose.
Warranties that cover “rated capacity:”
A battery warranty that covers “rated capacity” is the only on that covers cells and their ability to maintain a charge. This is the sort of warranty that BatteryZone covers it’s products on. Depending on the chemistry of the cell, their performance can be guaranteed up to 14 months to 80% of rated capacity. This means that if you buy a battery rated at 2700mAh, at the end of 14 months, that battery should continue to show capacity greater than 2,159 mAh. This is a measure to back up claims against defects in product performance, as opposed to just a defect in craftsmanship. Of course, production issues are also covered under BatteryZone’s warranty, however not all companies take the same approach, so be very careful when assessing what each manufacturer claims in writing.
These are the two most basic warranties on the market today, and each offers a significant difference to your experience should something become a problem. If you have any questions or would like some advice, give BatteryZone a call at (800) 371-5033 and we’d be happy to assist you in any way.